Courier Engagement Associate
Over the course of the past six years we´ve grown into a business with a single purpose; to pursue perfect deliveries with love for people and the planet.
It should be easy to shop online, and therefore we offer millions of customers across Europe a hassle-free shipping experience, using renewable diesel and electricity.
We’re fast, both in terms of parcel lockers and home delivery services but also when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans to stop anytime soon. As we expand, Benelux is now looking for a Courier Engagement Associate.
About the role
This is a full-time position and the office is based in Amsterdam.
In this role you’ll be responsible for managing and developing the courier and driver fleet of Budbee Netherlands for specific regions and therefore travel will be included. You do not need to live close to the office because of the flexibility in this role. Further you’ll make sure things are running smooth and effective, assuring quality throughout our last mile chain. You continuously look for improvements as we grow. This position plays a vital role in finding and growing with new partners as well as expanding our business in the Netherlands. Furthermore, you will be part of a highly motivated team in a rapidly growing environment with room for your own initiatives.
Managing the co-operation between Budbee and their last-mile partners. Both from day-to-day co-operation to more strategic development
Responsible for our last-mile partners in several regions, in terms of quality and capacity
Finding and growing with new partners around the Netherlands
Overseeing courier and driver performance
You will work closely with the Dutch operations and terminal teams, as well as other teams around the company.
You‘re hands-on and get things done
You can build good relationships and have negotiation skills
Ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
Ability to think ahead/strategically - as we grow we always want to have a plan, think ahead and recognize operational bottlenecks in advance
You take a lot of ownership in your work and strive to the best at what you do
Good communication skills. Fluency in Dutch and English, both written and spoken
Analytical skills. We’re looking for the ability to combine data with human intuition, develop your own hypotheses and test them
We offer you
The chance to be part of something truly amazing. We can promise that you will be challenged, pushed to develop your skills set, and have the opportunity to work with amazing and smart colleagues. The journey ahead excites every Budbees working here today and we are just getting started.
8 % holiday allowance
MacBook (or Windows if you prefer) & IPhone incl unlimited phone subscription
7 month contract
EUR 25 allowance per month on Onefit (you can use it at the Gym at our office)
Collective pension insurance
Modern office-space with a lot of nice perks such as a rooftop terrace, restaurant and gym
What happens next
1. A responsible recruiter will review your application and get back to you as soon as possible.
2. Relevant profiles from the selection are called and interviewed over the phone by the recruiter.
3. A personality test, as well as a logical ability test, is sent out. Both tests are scientifically validated and used in the hiring process.
Pre-employment testing adds objectivity to how we compare candidates and identify the best fit for the role.
4. A more profound interview with the hiring manager. You may also meet one of your future colleagues.
5. Meet and greet with one of your future colleagues.
6.Offer & contract
Founded in 2016, Budbee is a Sweden-based tech company with the mission to make online shopping easier. In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox and Porterbuddy.
Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the customer at heart.
Courier Engagement Associate
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