Budbee, founded in 2015, is a Sweden-based tech company aiming to create the best e-commerce experience from check-out to delivery. Charged with a self-learning system and bespoke algorithm, Budbee reaches more than 30 million people in Sweden, Finland, Denmark, Belgium, and the Netherlands - either through our extensive network of parcel lockers or home deliveries. So far Budbee has served more than 3 million unique customers with same or next-day deliveries using bikes, electrical vehicles, and biofuels. Budbee's services are used by hundreds of large e-commerce companies, including ASOS, Zalando, Inditex, and H&M. Backed by Kinnevik, Stena Sessan, and AMF among others, Budbee is on track to become the leading European e-commerce platform. Always with the customer at the heart.
About the role
We are now looking for our next Operations Manager for Finland to support our expansive growth in the Finnish market. As an Operations Manager, you are responsible for the quality and development of our operations in Finland. This includes monitoring and developing existing processes, supporting new growth initiatives, analyzing efficiency, and improving productivity.
This is an amazing opportunity to join a team of young talents continuing to build the Finnish organization, within a successful scale-up. The business truly runs with a strong characteristic of a standalone startup with the aim to build the best last-mile logistics solution in Finland, whilst also being an integrated part of the Nordic team, and naturally always with the full support from the HQ - a team who will support you in all your endeavors. The perfect setup for a curious and entrepreneurial approach includes areas of scaling of the team, developing the culture where people thrive and enjoy each day, adapting the business operations and strategy for the Finnish market, and optimizing processes by applying best practices and disrupting solutions. This combined with the benefits of belonging to an international scale-up with all central resources and experience needed to fully succeed with the commitments.
We believe that the right candidate is analytical, business savvy, confident, pragmatic, and likable. You do not need years of logistical experience. However, you will need a burning desire to combine your strong personal traits with a will to change the e-commerce industry for the better.
Further, as Budbee is a scale-up business and growing at the same speed as the light travels, we are looking for a highly adaptable candidate who can switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.
We look for strong leadership skills with natural followership. The right candidate is committed and take ownership of responsibilities, but is also non-prestigious in the role and highly collaborative within a matrix organization where synergies across functions (e.g., tech, operations, commercial) and geographies (e.g., Country vs. Group, Nordics vs. Benelux, Finland vs. Sweden) is critical for success.
What You’ll Need
- 3-5 years of relevant experience
- Pedant & problem-solving attitude – can do!
- Customer centricity
- Great cooperation skills, both internal and external
- Excellent communication skills, both written and oral
- High work ethic and commitment to excellence
- Ability to thrive in a complex growth environment
- Interest and skills to lead the organization to the next levels
- Fluent in Finnish and English
Feel excited about this role? Then we’d love to talk to you!
Please apply latest 22-08-2021, but we encourage you to apply as soon as possible since we have a continuous process already initiated.